Most ignition interlocks have four kinds of lockouts. If your device locks out, the LED display on your IID’s screen will display, “LOCK”. Here the types of lockouts.
This is a short lockout. In most states a temporary lockout is 15 minutes but it varies depending on your state’s laws. A temporary lockout will occur when you blow 3 fails in a 15 minute time period. During the 15 minute lockout, you are not allowed to retest. This is usually given when the interlock cannot give an accurate read. You could have eaten something or used mouthwash that gave a false reading. Use this time to wash your mouth out with water.
Restricted Drive Time Lockout
Some IIDs are programmed with restricted driving times, depending on your state and severity of offense. Your device will lock out when you have surpassed your restricted drive time. You are not allowed to retest to continue driving.
Be sure to make your recalibration appointments. If you do not, you will get a service lockout. It is important to pay attention to the LED on your ignition interlock. When your LED has a display that you need to service your car, a number will appear. This is the number of hours you have to get your car serviced until your device will lock you out. If you do get locked out, you will need to contact your service center to be able to drive again.
You will get a violation lockout after losing your last violation and exceeding the allowed lockout grace period. As your technician explained, you get a violation by having a high concentration of alcohol on your breath, amongst other actions (i.e. circumventing the interlock.) Like a service lockout, you will see a number that shows how many hours you have left until you get locked out. Once your car is locked, you must contact your service provider for assistance.
Hopefully this clears up any confusion you might have had as an ignition interlock user. If you need any more help or have any questions about ignition interlocks, don’t hesitate to contact your service provider.